Aligning the Strategies for the Public University Workforce’s WFH Performance during the Coronavirus Crisis
Keywords:telework; digital and agile workforce; work performance; digital government
The coronavirus (Covid-19) crisis required the workforce to work from home (WFH) during the lockdowns. Aligning the staff for work-from-home (WFH) schedules requires proper human resource planning for employee satisfaction and continued organizational performance. The paper provides empirical evidence on an institutional study on employee satisfaction and performance while working from home. Also, other variables on ICT usage and internet accessibility formed the foundations for further discussions on workforce alignment. Recommendations on the viability of WFH after the pandemic crisis will be described.
Keywords: telework; digital and agile workforce; work performance; digital government
eISSN 2514-751X ©2021. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians, Africans, Arabians), and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia.