Mohd Ridzuan, N. A., Hamid, R., Azman Ong, M. H., & Pratiwi, I. I. (2022). Effect of e-Service Quality on Customer Engagement Behaviors: Insight from the hotels in Malaysia. Asian Journal of Environment-Behaviour Studies, 7(23), 1–14. https://doi.org/10.21834/aje-bs.v7i23.410